Terms of Service

Welcome to Velzora. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service.

1. General

By using this website, you confirm that you are at least 18 years old or have permission from a parent or guardian to use our services.

2. Products & Pricing

We strive to provide accurate product descriptions and pricing. However, Velzora reserves the right to correct any errors, inaccuracies, or omissions and to update information at any time without prior notice.

3. Orders

We reserve the right to refuse or cancel any order for any reason, including product availability, pricing errors, or suspected fraudulent activity.

4. Shipping

Delivery times are estimates and may vary depending on your location and carrier delays. Velzora is not responsible for delays caused by shipping providers or customs processes.

5. Returns & Refunds

Customers may request a return or refund in accordance with our Return & Refund Policy. Products must be returned in their original condition when applicable.

6. Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the property of Velzora and may not be copied, reproduced, or distributed without permission.

7. Limitation of Liability

Velzora shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

8. Pet Safety

Customers are responsible for using products appropriately and supervising their pets when using toys, gadgets, grooming tools, or accessories. Discontinue use if a product becomes damaged.

9. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

10. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page and become effective immediately upon publication.